Arbitration Tech Toolbox: Blind Spots in Arbitration—When Technology Distorts Evidence Without Direct Human Intervention
In modern arbitration proceedings, most evidence goes through a digital process before reaching the eyes of decision-makers. Physical documents are scanned, processed with Optical Character Recognition (“OCR”), archived, and transferred. Digitally created documents follow the last two steps as well. Sometimes these processes are repeated multiple times. This “assembly line of evidence” has become the…