…and make it a “Smart Nation.” The buzz phrase in the legal industry in 2017 was certainly “technological innovation,” including artificial intelligence (AI). Legal technological innovation tools have been used…

…is a vivid example of an institution treating arbitration as a service that should meet the parties’ reasonable expectations. Arbitrator Performance Data: Arbitrator Intelligence Even before the advent of the…

…three innovations in particular have been recognized by GAR this year: the Pledge, Puppies or Kittens and Arbitrator Intelligence. All three are close to our hearts. As champions of these…